Question 1

How can I book an appointment?

Accepted Answer

The fastest way is to message us on WhatsApp at +355 69 376 8008. You can also call +355 69 376 8008 or +355 69 703 3120, or send an email to info@ansilab.al. The Durrës Plazh location is open Monday - Saturday 07:00 - 21:00 and Sunday 08:00 - 10:00, 17:00 - 19:00. The Durrës Spital location is open Monday - Saturday 07:30 - 16:00 and closed on Sunday.

Question 2

Do you have agreements with insurance companies?

Accepted Answer

Yes, we have agreements with insurance companies such as Sigal, Albsig, Intersig, Sicred, Insig, Eurosig. Contact us to verify if your insurance is covered. We also offer competitive prices for patients who pay directly.

Question 3

What are the payment methods?

Accepted Answer

We accept cash payments, debit/credit card and bank transfer. For patients with health insurance, the payment process depends on your insurance company.

Question 4

Can tests be taken at home or at work?

Accepted Answer

Yes. ANSI LAB offers this service for free, you just need to make a prior reservation.

Question 5

How long does the sample collection procedure take?

Accepted Answer

Only 3-7 minutes, depending on the number of tests.

Question 6

Does the laboratory offer test interpretation?

Accepted Answer

Yes, every day at 6:30 PM there is a Specialist doctor for free test interpretation.

Question 7

I want to do a general check-up, what are the rules I should follow?

Accepted Answer

Fast for 8-12 hours (only plain water). Avoid alcohol 24-48 hours before tests. Avoid heavy physical activity 24 hours before. Do not consume coffee, tea or juices on the day of tests. If you take medications, inform the laboratory/doctor.

Question 8

How many hours should I fast before tests?

Accepted Answer

8-12 hours (depending on the test). Only water is allowed.

Question 9

Does fasting affect all tests?

Accepted Answer

No. Only some tests require fasting: Blood sugar, Cholesterol/triglycerides, Liver function, Metabolism tests, Some hormones. Other tests are not affected.

Question 10

Does taking medications affect blood tests?

Accepted Answer

Yes. Medications that often affect tests are: Thyroid hormones, Cortisones/steroids, Hormonal medications, Iron, Blood thinners, Biotin (strongly affects hormonal tests). Always inform the laboratory.

Question 11

Do I need to fast for thyroid tests (TSH, FT3, FT4)?

Accepted Answer

No, it is not mandatory. But it is recommended that blood samples be taken in the morning, before taking thyroid medication.

Question 12

What is the most suitable time of the cycle for female hormone tests?

Accepted Answer

Usually: Day 2-5 of the cycle for FSH, LH, Estradiol. Day 21-23 for Progesterone. Prolactin is taken in the morning, without stress. The doctor may request other days depending on the case.

Question 13

Is special preparation required for children's blood tests?

Accepted Answer

Not much. It is recommended that the child be: calm, rested, hydrated, fasting for 6-8 hours if required for specific tests.

Question 14

Which tests require special preparation?

Accepted Answer

Glucose/lipids: fasting 8-12 hours. Urine culture: rigorous hygiene rules. Female hormones: according to cycle days. Cortisol: at specific times. Lactose/glucose intolerance test: specific preparation. Bacterial culture: no antibiotics for 48-72 hours.

Question 15

How long should we be without antibiotics for culture tests?

Accepted Answer

Ideally: 72 hours without antibiotics. In specific cases the doctor may advise differently.

Question 16

What are the conditions and rules for a simple urine test?

Accepted Answer

Use the first morning urine. Use sterile containers. Wash the genital area before taking the sample. Take midstream urine (discard a little at the beginning, take the middle part). Deliver the sample within 1 hour to the laboratory.

Question 17

What does a Complete Blood Count (CBC) include?

Accepted Answer

CBC includes: Red blood cells (RBC), hematocrit, hemoglobin. White blood cells (WBC) and differential count. Platelets (PLT). Other blood quality parameters (MCV, MCH, MCHC). This test evaluates anemia, infections and general health status.

Question 18

Can urine tests be taken during menstruation? Does it affect blood tests?

Accepted Answer

Urine: Not recommended during menstruation because it affects the result; the sample may be contaminated. Blood (CBC): Does not greatly affect; in some cases hemoglobin may be lower.

Question 19

What are the rules for Urine Culture?

Accepted Answer

First morning urine. Washing the genital area. Midstream urine in special sterile container for culture. You should not have taken antibiotics 48-72 hours before the test. Sample must be delivered immediately.

Question 20

What is a throat swab and how is it performed?

Accepted Answer

It is a test where a sterile stick is rubbed on the back of the throat and tonsils. It takes 2-3 seconds and doesn't hurt.

Question 21

Do antibiotics affect throat swab collection?

Accepted Answer

Yes. Antibiotics can give false negative results. It is recommended not to take antibiotics 48-72 hours before taking the swab.

Question 22

Do you offer specific tests for pregnant women?

Accepted Answer

Yes, typically included: Monthly blood and urine tests. Thyroid profile. D-Dimer, coagulation. Gestational diabetes test. Trisomy markers (Double/Triple Test). TORCH infection tests. Ferritin, iron, vitamin D, B12. Repeated urine culture.

Question 23

How long does it take to get test results?

Accepted Answer

Basic tests: Within the day. Cultures: 2-3 days. Very specific tests: may vary depending on the type of test.

Question 24

How can I get my test results?

Accepted Answer

Automatic SMS. Online/via email. At the clinic with printed physical document.

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